We originally purchased one of these beautiful collars for our 14 yr old pit bull at the Visalia Home and Garden Show and our dog loved it. However, with 5 other dogs at our home, they can all play kinda rough and over the few weeks she had it on, a few of the crystals came loose with the stitching. I ran back into the owners at the Fresno Home Show and told them what happened, they told me to bring it to them the next day which I did and they repaired and reinforced it over night and brought it back to me the next day. They went over and above the level of customer service I would expect from a company that makes similar products, especially when the issue looks to be caused by our dogs and not a defect in workmanship. HIGHLY RECOMEND THEM!!!!
