Frequently Asked Questions

Yes, we have 100% Money Back Guarantee!

We offer 7 Day Returns, Buyer Pays Return Shipping.

Please Reach out to Us First.

We may have replacement options available so please email or call us first.

Email: snowycattoys@yahoo.com

Phone: 559-412-7133

We Ship all Order USPS Mail Ground Advantage Service

All Orders are Shipped Immediate within 24 Hours of Purchase

Allow 2-10 Days for the US Mail to deliver your package to you.

Reach out to Us if your Item has not Arrived after 14 Days.

Yes!

Give us a Call. We want to Assist You.

In case we miss your call please leave us a message with best time to reach you and best contact number. We promise to get back to you right away.

Snowy Phone Line: 559-412-7133

email: snowycattoys@yahoo.com

Live Agent Hours: Monday - Friday 8am to 5pm PST

All our Products are Proudly Made in the USA.

Designed - Created - Made in USA by Animals Lovers for Animal Lovers!

The Cat Nip we Fill our Tacos with is Grown in the USA.

We Do NOT use Cat Nip from other Countries. We want only Fresh Ingredients for our animals so we provide you with the same quality for ours too!

Cat Nip Taco

We use only Fresh Quality USA Grown Cat Nip that is Kept Sealed for as Long as Possible. Your toy will arrive in a sealed bag to keep preserved.

Your cats toy should last anywhere from 2-6 months. Times will vary depending on how much licking or rough play.

Royal Jewel Collection - Pet Necklace

This Depends competely upon your Pet.

Excessive scratching and pulling will cause prongs to loosen and a jewel can fall out but we got you covered there. Every order will come with 2 extra jewels for you to replace. Minor repair is a breeze. Just bend the prong back into place. We also give a couple of extra jump rings in case you need them too.

We Offer Sizes!

We have 3 Sizes Available for You to Choose from for Your Cat or Small Dog.

• Small fits 8 Inch Neck
• Medium fits 10 Inch Neck
• Large fits 15 Inch Neck

Please Note that the Average Size Cat's Neck is 10 Inches.

Still Not Sure? No Problem. We Have a Another Solution.

Using a soft tape measure (like one for sewing/alterations) measure the neck and put 2 fingers under the tape to give a little extra safety room for comfort. That is your measurement.

Still Nervous?

Were Here for You. Call or Email us!

Tell us the Type of Pet, Breed, Weight and that Neck Measurement.

Email: Snowycattoys@yahoo.com or Call 559-412-7133

Here are 2 Different Ways

• Gently Brush it with a Soft Dry Toothbrush.
• Wash in Warm Water with Gentle Dish Soap and Rinse. Pat Dry

If a Jewel Falls Out we have Given you 2 Extra Jewels as Replacements. When your pet scratches or rolls around they can loosen a prong and a jewel may fall out. It is simple to just pop it back in and push the prong back into place! Keep your eyes peeled as you may find a jewel on the floor from time to time. This may happen depending on your pet's activity level.

Yes!

Just let know what you have in mind and we will do our best to deliver.

Yes!

Give us a Call. We want to Assist You.

In case we miss your call please leave us a message with best time to reach you and best contact number. We promise to get back to you right away.

Snowy Phone Line: 559-412-7133

email: snowycattoys@yahoo.com

Live Agent Hours: Monday - Friday 8am to 5pm PST